The air freight station (AFS) at Chennai airport which was launched nearly five years ago has still not been put to effective use, say cargo agents and officials of Airports Authority of India (AAI).
This has led to a delay in processing cargo, with the result that Chennai’s airport is losing cargo volume to other airports, they said.
“The airport has lost about 40 percent of cargo volume to neighbouring airports including Bangalore and Hyderabad. This is mostly due to inefficient management. The advantage of handling cargo through AFS is that the items are micro-managed and customised and hence it should work faster and better. But the officials don’t use use the system efficiently, as they fear that AAI may lose some revenue,” said a cargo agent.