Testimonials

R W Freight Services dealt with my export shipment to Norway. The service I recieved was very good and the booking process was very easy and straight forward. I will be using RW Freight again in the near future.

Norway freight Exporter
74200

Since RW Freight Services have been carrying my exports to Norway there has been no porblems at all with our International Shipping.

Norwegian Export Shipping
74757

RW Freight provide a very good service with our imports from Sweden. Always receive confirmation when the goods will be delivered.

Sweden Export Freight
77265

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Shipping lines ignore small importers

A shipping industry analyst recently carried out an experiment, to find out how interested shipping lines are in providing a service to small importers.  The company asked for quotes for 40 ft containers carrying garden equipment from Asia to Europe.  They sent out 33 rate requests by email; only nine companies provided a quotation, and five of them asked for extra information for internal reasons.

The analyst said that – of the nine quotes which were actually received – a novice importer would find it difficult to understand six of them because they included so much jargon and abbreviated surcharges which were not explained.    Most shipping lines did not even respond when asked why they did not supply  a quotation, but those that did said that they were not interested in such a small shipment.

The ‘importer’ received a wide range of prices from those who did reply – one shipping line even quoted two different rates from two different offices.

The conclusion was that individual small importers would find it very difficult to deal direct with shipping lines, which suggests that there is a substantial role to play to freight forwarders in this sector of the market.