Testimonials

You are great at keeping us in the loop RW Freight, thank you. We always receive confirmation of collection dates, arrival dates and delivery dates from your for our groupage & full load shipments from Kungaelv in Sweden.

Groupage and Full Load Sweden Freight
59743

We use RW Freight Services weekly for our imports from Sweden. They provide an excellent service and are fast to resolve any issues.

Sweden Groupage Importer
19360

Finland Freight Service is fine, no problems!

Finland Export Freight
53936

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Shipping lines ignore small importers

A shipping industry analyst recently carried out an experiment, to find out how interested shipping lines are in providing a service to small importers.  The company asked for quotes for 40 ft containers carrying garden equipment from Asia to Europe.  They sent out 33 rate requests by email; only nine companies provided a quotation, and five of them asked for extra information for internal reasons.

The analyst said that – of the nine quotes which were actually received – a novice importer would find it difficult to understand six of them because they included so much jargon and abbreviated surcharges which were not explained.    Most shipping lines did not even respond when asked why they did not supply  a quotation, but those that did said that they were not interested in such a small shipment.

The ‘importer’ received a wide range of prices from those who did reply – one shipping line even quoted two different rates from two different offices.

The conclusion was that individual small importers would find it very difficult to deal direct with shipping lines, which suggests that there is a substantial role to play to freight forwarders in this sector of the market.