Very reliable service provided by RW Freight for my shipments to Poland and Norway. Good pricing and overall great Freight Forwarder to use.

Exporter to Poland

RW freight services provided a excellent export service, collection of goods was on time and everything went very smoothly.

Export Shipping

Everything runs smoothly and we have no problems with the service RW Freight provide for our imports from Hungary.

Hungary Freight Importer

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Shipping lines ignore small importers

A shipping industry analyst recently carried out an experiment, to find out how interested shipping lines are in providing a service to small importers.  The company asked for quotes for 40 ft containers carrying garden equipment from Asia to Europe.  They sent out 33 rate requests by email; only nine companies provided a quotation, and five of them asked for extra information for internal reasons.

The analyst said that – of the nine quotes which were actually received – a novice importer would find it difficult to understand six of them because they included so much jargon and abbreviated surcharges which were not explained.    Most shipping lines did not even respond when asked why they did not supply  a quotation, but those that did said that they were not interested in such a small shipment.

The ‘importer’ received a wide range of prices from those who did reply – one shipping line even quoted two different rates from two different offices.

The conclusion was that individual small importers would find it very difficult to deal direct with shipping lines, which suggests that there is a substantial role to play to freight forwarders in this sector of the market.