We had a new client in Italy and we used another forwarder who let us down badly by delivering the cargo late and not keeping us correctly informed. That's why I did a search on the internet for freight forwarders providing groupage export services to Italy and came across R W Freight. We used your freight services to ship another consignment to the same client in Pergine Valsugana, Italy. We are glad we came across your company because your service was superb and I was kept very well informed. In turn I could keep our client correctly updated. I will definitely utilise your services whenever and where ever possible.

Italy Importer 60137

You do a fantastic job for me! I didn't realise why you chase me for my clients contact names & telephone numbers. I now understand from your import department that it is because you contact my clients to advise them of the impending delivery and to find out their opening times and to ensure that they have equipment onsite to offload. This is superb, it saves me a great deal of work and just as important is the fact that my clients receive their cargo when they are able to take delivery and hire in equipment to offload if necessary. This saves me wasted journey charges for failed deliveries. A lot of forwarders do not do this, they just get an import job & deliver it without contacting the end receiver.

Import Customer 56127

Fine, no problems at all, R W Freight Services have always been reliable!

Customer No. 48027