"You do a fantastic job for me! I didn't realise why you chase me for my clients contact names & telephone numbers. I now understand from your import department that it is because you contact my clients to advise them of the impending delivery and to find out their opening times and to ensure that they have equipment onsite to offload. This is superb, it saves me a great deal of work and just as important is the fact that my clients receive their cargo when they are able to take delivery and hire in equipment to offload if necessary. This saves me wasted journey charges for failed deliveries. A lot of forwarders do not do this, they just get an import job & deliver it without contacting the end receiver. "

"We found that your groupage export service to Finland was very good, your booking process was excellent and the way the collection was handled was perfect. "

"Great, so far so good!"